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1 - 25 Results of 26
Chubb Insurance
Chesapeake, Virginia, United States
1 day ago

Description

Description

Job Description

Sr. Property Claims Examiner (After-Hours Shift) - SG 22/23 - Req #

Manager - Mike Canavan

Chubb is the world's largest publicly traded property and casualty insurer. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.

Major Duties & Responsibilities:

  • Handle Personal and Commercial Service Center Property claims, maintaining focus on service excellence and technical expertise
  • Available during the hours of 8:30PM to 7AM ET to handle after-hours emergency escalation claim assignments for all areas of Property, Auto, Rec Marine and NDU
  • Handle FNOL process in coordination with our after-hours vendor Safelight
  • Reviews emergency claim notifications, confirms coverage and provides direction and emergency services to our clients such as emergency mitigation services and relocation services based upon the line of business
  • Collaborates with our field business partners to ensure timely notification of loss and assignment to the field
  • Evaluates facts supplied by investigation to determine extent of liability of the insured, if any, and extent of the company's obligation to the insured under the policy contract.
  • Sets reserves within authority limits and recommends reserve changes to Team Leader.
  • Settles claims promptly and equitably.
  • Assists in special projects, conducts focused audits and assists maintaining department inventory
  • Provides assistance to the mainline examiner by conducting estimate validations, contents pricing validations, preparation of forms and correspondence to include status, denials and reservation of rights letters, assist with payments and reserves, update CAT logs and assist with managing peer task boards.
  • Assists department with loss assessment after the ER team completes their reviews
Policy statement: A Texas license is required for all Chubb claims examiners. Those that do not attain the Texas license are unable to remain employed at Chubb in a claim handling capacity. Chubb will provide up to 80 hours of independent self-study time and up to 6 attempts of passing the Texas Personal Lines Adjuster licensing exam. If this license is not attained in a timely manner, employment may be terminated

Qualifications

Desired Qualifications:

  • Bachelor's Degree or Industry Experience
  • Knowledge of insurance industry
  • Knowledge of all three claim systems (Vision, Care Connect)
  • Basic knowledge of claims handling concepts, practices, and procedures
  • Basic Microsoft Word, Excel, and Outlook
  • Analytical, Detailed Oriented
  • Customer focus - responsive with an appropriate sense of urgency
  • Strong Communication Skills - including the ability to listen effectively; to confidently and diplomatically express opinions and voice concerns with other team members; and to present effective written communication to varied audiences.
  • Excellent Interpersonal Skills: Ability to establish trust and effective working relationships with others on an external and internal basis.
  • Strong Negotiation and Presentation Skills
  • Ability to work collaboratively, independently and as part of a team.
  • Ability to adjust and adapt in an ever-changing environment

EEO Statement

At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.

Job Information

  • Job ID: 61139855
  • Location:
    Chesapeake, Virginia, United States
  • Position Title: Property Claim Specialist - CSC After-Hours
  • Company Name: Chubb Insurance
  • Job Function: Financial/Accounting
  • Job Type: Full-Time
  • Min Education: H.S. Diploma/Equivalent
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